||0 of 0 people found the following review helpful.| Best customer service quick read ever!|By Mike Whelan|A friend of mine let me borrow his book. Wow, the guy makes sense. I made it suggested reading for my entire company. I purchased a copy for my Kendel just to use as a reminder of houw life should be when I am tired and would prefer to choke the customer rather than treat them as they should be treated. Makes me look forwar|From the Inside Flap||Growth. It's the central focus of every organization, the underlying goal of virtually every business project, product launch, non-profit initiative, or community campaign. To grow, an organization must encourage creativity, flexibility, a
Growth is the central focus of every business, yet many businesses continually find ways to shoot themselves in the foot. In Milkshake Moment, Steven Little shows you how to identify and overcome the stifling behaviors built into your organization and get you back on track to substantive change and real growth. Read Milkshake Moment and find out how to ditch the pointless policies and stupid rules so you can give your customers what they really want; they'...
[PDF.og38] The Milkshake Moment: Overcoming Stupid Systems, Pointless Policies and Muddled Management to Realize Real Growth Rating: 3.84 (737 Votes)
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You easily download any file type for your device.The Milkshake Moment: Overcoming Stupid Systems, Pointless Policies and Muddled Management to Realize Real Growth | Steven S. Little. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.