||About the Author| | GARRY MITCHELL (Yarmouth Port, MA) is president of GM Training Specialists, training employees for major U.S. companies and international organizations.
The American Management Association guide to effective training.
Now in its third edition, The Trainer's Handbook is the classic problem solver for experienced and novice trainers alike. It's packed with guidance for handling every aspect of training, from planning and preparation to writing lesson plans; using games, exercises, and visual aids in the classroom; selling the training function to senior management; negotiating with vendors; and assessing train...
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