||0 of 0 people found the following review helpful.| Good book|By eugene kolonsky|This is the best book I've met about PSA ; it is focused on processes rather than technologies.|0 of 0 people found the following review helpful.| Outdated|By M. D. Bailey|Much of what this book speaks to is common knowledge and simply provides elongated definitions.|2 of 10 people found the follo||" this book is worth reading "(Project Manager Today, August 2002)|From the Inside Flap|Using traditional ERP software to streamline operations in a project- or service-oriented organization is like trying to mow your law
PRAISE FOR Professional Services Automation
"SPO/PSA should be viewed by the market as a cost of doing business or, in other words, a competitive necessity for conducting business in the services economy." -Ted Kempf, Principal Analyst, Gartner
"The depth and breadth of coverage is extraordinary. Any professional or firm considering the implementation of PSA must stop here first-to make a PSA decision without consulting this book first w...
[PDF.us03] Professional Services Automation: Optimizing Project & Service Oriented Organizations Rating: 4.73 (488 Votes)
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