||1 of 1 people found the following review helpful.| A great source book for online social listening resources and possibilities|By M. Sponder|I like this book but it wasn't easy to read - though I read it entirely on my iPad Kindle and made a lot of highlights and notes, as well as a book review on my blog [...]
What I like about this book is the ARF's extensive library of Case Studies and ARF best practices on onlin|From the Inside Flap|Shhh Listen. Hear that? That's the sound of your business. The conversations taking place online and in the marketplace tell you nearly everything you need to know about your company and your customers—what people are saying about you
"This superb book synthesizes the industry's best thinking on the massive upside of listening. Listen First! is an invaluable resource for marketing executives and will help organizations create real competitive advantage." —Dave Hudson, CEO, NM Incite, a joint venture of McKinsey and Nielsen
"Listening is a business imperative . . . especially in a world of empowered consumers. Brands are getting built and nurtured in a very different way. This book is a...
[PDF.nw64] Listen First!: Turning Social Media Conversations Into Business Advantage Rating: 4.97 (612 Votes)
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You can specify the type of files you want, for your gadget.Listen First!: Turning Social Media Conversations Into Business Advantage | Stephen D. Rappaport. A good, fresh read, highly recommended.